Jena Zangs

Data Analytics

Q&A: University of St. Thomas Uses Data to Improve the Student Experience

At the University of St. Thomas, Chief Data and Analytics Officer Jena Zangs wants students to feel seen by their institution.

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How IT Teams Can Help Combat Higher Education Application Fraud

Risk assessment and identity solutions can spot ghost students before they’re able to do financial or technological harm to an institution.

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Data Center as a Service: Solving Higher Education IT Infrastructure Challenges

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Artificial Intelligence

AI in Higher Education: Protecting Student Data Privacy

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How Meta Quest VR Is Transforming Experiential Learning in Higher Education

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Artificial Intelligence

Is Your AI Falling Short? It’s Probably Bad Data

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Artificial Intelligence

How AI Is Reshaping Cloud Strategy and Governance in Higher Education

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Security

Ransomware’s New Frontier: How Universities Can Defend Against This Growing Threat

This is the group that I rely on. No one institution has AI all figured out. But in this room that we created, the answer’s in there.”

Brandon Rich, Director of AI Enablement, University of Notre Dame

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Artificial Intelligence

Copilot+ PCs Offer Fast, Powerful AI to Boost Faculty Members’ Productivity

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Mastering Incident Response in Higher Education

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Cost Optimization for HyFlex Learning Environments

Digital Workspace

Campuses Are Transforming Student and Academic Spaces for Real Impact

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AI in Higher Education: A Guide for Teachers

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AI Agents in Higher Education: Transforming Student Services and Support

Artificial Intelligence

Artificial Intelligence Streamlines Higher Ed Admissions

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Digital Twins Could Make Facilities Management in Higher Ed More Efficient

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University Athletic Departments Optimize Performance with AI

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Frictionless by Design: How Higher Ed Institutions Are Modernizing Campus Tech

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Security

How IT Teams Can Help Combat Higher Education Application Fraud

Risk assessment and identity solutions can spot ghost students before they’re able to do financial or technological harm to an institution.

Students reviewing data in class

Security

Ransomware’s New Frontier: How Universities Can Defend Against This Growing Threat

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Security

Mastering Incident Response in Higher Education

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Balancing Physical Security and Privacy in Higher Education: A Practical Guide

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EDUCAUSE 2025: Make it Simple, Make it Scalable

Higher education institutions can design learning environments that evolve with student and faculty needs by emphasizing flexibility, scalability and inclusivity. All are essential to supporting both in-person and hybrid learning.
Higher Ed Strengthens Incident Response With AI and Practice

At EDUCAUSE 2025, CDW experts Jeff Falsetti and Pat Sullivan shared how higher education leaders can modernize security operations, use artificial intelligence-driven forensics and make tabletop services routine to build faster, smarter incident response strategies.
EDUCAUSE 2025: Inside the CIO Playbook – Trust, AI and Incident Response Readiness

University CIOs share practical approaches to incidence response planning in the face of cybersecurity threats that are growing in complexity and frequency.
EDUCAUSE 2025: From Cloud to AI: How Higher Ed Leaders Are Building Communities of Excellence

University IT leaders work together to share knowledge and draw on existing frameworks of established community-based organizations to address collective IT challenges in higher ed.
EDUCAUSE 2025: ‘Future-Embracing’ Higher Ed with AI

Despite uncertainties and challenges in the higher education space, university IT leaders are anchoring themselves in the shifting tides by using artificial intelligence and unified data to “future embrace” change.

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How to Convince Your Campus That MFA Is Worth the Effort

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How IT Departments Can Shape Acceptable Use Policies in Higher Ed

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What Type of Esports Program Is Your University Building?

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How to Detect and Respond to Bot Attacks in Higher Education

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The Best IT Roadmap Is a Flexible and Inclusive One

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Why Universities Are Seeking Help Managing Their IT Environments

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