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See How IT Leaders Are Tackling AI Challenges and Opportunities

New research from CDW reveals insights from AI experts and IT leaders.

May 02 2025
Artificial Intelligence

It’s All Hands on Deck for AI in Higher Education

As artificial intelligence threatens to upend industries, college and university communities need to come together to chart a way forward.

For all of the ways artificial intelligence is exhilarating and groundbreaking in higher education, it can also be intimidating and alienating. This is why IT leaders must be intentional when they introduce AI tools to their staff. According to the CDW Artificial Intelligence Research Report, 77% of education respondents are very or somewhat confident in their ability to plan for and implement new AI solutions. However, in the report’s open-ended questions, many respondents noted that getting AI projects off the ground can be complicated by pushback from faculty and staff who are resistant to the technology. So, how can higher ed AI proponents overcome this?

Click the banner to read the full research report with insights from around higher education.

 

Engage with Leadership Well Before Launching AI Initiatives

Getting higher education leadership on board can make a big difference in how staff perceives AI in their work. Support from administrators can change the mindset of faculty faced with learning new tools; instead of feeling forced to complete another training, they’re happy to do their part in a campuswide adoption effort.

Use existing resources to get leadership on board with AI’s capabilities first, then bring these tools to the rest of the team. It’s especially beneficial to have leaders who are invested in their team’s progress toward learning and implementing the new technologies.

Exclusive Trainings Can Motivate Staff to Incorporate AI

Another way to get faculty and staff interested in learning to use AI is to make training exclusive. Set up a session or series of sessions with a small cohort of instructors and other staff members. Let the teachers become the students.

These can be done virtually or in person, though the former offers more flexibility. In either case, make the trainings available only to the group, and to ensure the appeal of the sessions, do not share the recordings.

Matt Chinworth/Theispot