Close

See How Your Peers Are Moving Forward in the Cloud

New research from CDW can help you build on your success and take the next step.

Feb 03 2025
Artificial Intelligence

Students Speak: Survey Indicates Students Feel Unprepared to Use AI in the Workplace

While nearly all respondents were familiar with artificial intelligence tools, most do not feel adequately prepared with the skills they’ll need for the future.

In the summer of 2024, we had the privilege of working with our fellow CDW interns on an artificial intelligence project. Completed by students from Clemson University, Virginia Tech University, the University of North Carolina at Chapel Hill, the University of North Carolina at Greensboro and North Carolina State University, the project explored whether our schools were properly preparing students to use AI in their future workplaces.

As students ourselves, we have seen how the impact of AI continues to grow. We realize that AI will make its way into all of our potential career options. We wanted to understand how universities are preparing their students for an AI-driven future.

We worked on this project for 10 weeks and organized it into three pillars. We started by researching where our universities had implemented AI and what they planned to do with it. Next, we created an AI survey with questions to gather student insights. We distributed the survey via social media and through school resources. Then, we compiled the data from our student survey and information from our research into a final presentation.

Click the banner below to learn how to get your campus infrastructure ready for artificial intelligence.

 

Presenting Results of AI Project at the UNC Cause Annual Conference

A couple of months after finishing our project, we were asked to appear as guest speakers at UNC, an annual conference that brings together IT staff from the 17 UNC System schools and other higher ed institutions in the state. In our opening presentations for CDW and Dell Technologies, we spoke about the student perspective on AI, and discussed our project, our personal experiences with AI, workforce preparation and personalized learning.

Our presentation at UNC CAUSE stirred interest in our content from multiple universities as well as partner companies such as Apple. We quickly realized that what people were most interested in was the survey data from our project. Attendees were eager to hear more about students’ perspectives on AI.

Data Shows Students Do Not Feel Prepared to Use AI in the Workplace

We created a second presentation with charts to display our student responses and have presented that on four occasions to CDW leadership, our fellow interns and as guest speakers at an Apple AI webinar.

DISCOVER: Generative AI is taking hold in higher education.

In this presentation, we demonstrated the common sentiments shared by students across the country. Our results showed that more than 90% of students surveyed had some level of awareness of AI and its functionality.

When asked to evaluate their AI knowledge by selecting programs they felt comfortable with, one-third of students indicated familiarity with commonly used AI tools such as ChatGPT, Microsoft Copilot and Google Gemini. These tools are often used by students when completing homework, in-class activities or projects assigned by their university.

Despite students’ exposure to AI outside of the classroom, 65% of students responded that they had not had the opportunity to take an AI-specific or AI-inclusive course at their university. Only 3% of students felt very confident that their education would help them secure a job in a field involving AI. It is evident that the opportunity for furthering AI education at the university level has room to grow.

LEARN MORE: How to develop an AI use policy on your campus.

Increasing AI Offerings Can Impact Student Success and Enrollment

Universities find themselves in a position to continue their AI expansion. Giving students access to AI-related courses, workshops, clubs or organizations will increase their AI proficiency. Students will be able to showcase their university-provided AI education when they achieve professional goals, satisfy academic requirements and add relevant certifications to their résumés. These AI resources will further prepare students for success in finding employment and allow them to perform effectively when they land that post-graduation job.

Beyond these professional impacts, universities taking the initiative to integrate AI into their curriculum will greatly appeal to prospective students looking for a place to kick-start their education and career preparedness. With this implementation, universities can further ensure students are receiving the skills needed to excel in the classroom, perform daily functions effectively and achieve success in the workforce.

UP NEXT: Google Gemini can improve learning in higher education.

FG Trade/Getty Images