HyFlex Technology in 2025: The Latest Trends for Higher Ed

“It’s so much easier to deploy and maintain, and it’s so cost effective as well,” says Kaminski. “The adoption rate is also much higher because people know how to use Zoom.”

Brian Beatty, professor of instructional design and technology at San Francisco State University and a pioneer of the HyFlex teaching style since 2006, says that in the past two years, it’s become more common for community colleges to offer HyFlex to better serve students and bolster enrollment, whereas larger universities tend to push for students to return to campus. However, individual educators often find ways on their own to support students who need flexibility and accessibility .

HyFlex can also change an educator’s approach to teaching, according to Beatty. He says many HyFlex instructors find that their teaching becomes more interactive and engaging, which leads to better learning overall and benefits both the students and the institution.

While HyFlex is typically seen in traditional lecture rooms, Beatty says there has been a rise in lab environments outfitted with HyFlex technology. This is part of a larger trend.

“As schools decide they’re going to continue this for the long term, they’re finding additional ways of using technology to expand into the more challenging areas of HyFlex,” he says.

LEARN MORE: Hybrid learning can boost recruitment in higher education.

Essential Technologies for Today’s HyFlex Classrooms

At its simplest, HyFlex teaching models require technology that enables instructors (and even the entire classroom) to hear and see online students, and for them to hear and see their instructors and onsite classmates.

This requires cameras, microphones, cloud-based videoconferencing technology, a learning management system and other associated technologies that provide engagement for asynchronous learners. These solutions should be easy to navigate for both teachers and students.

Not only do HyFlex classrooms need these essential tools in place to facilitate flexible learning, but the hardware and software solutions should interconnect and work without any issues. In his classrooms at Berkeley, Kaminski uses the Logitech Sync Portal to monitor each piece of Logitech equipment in the room. It alerts users when equipment needs attention to prevent downtime.

According to Glori Hinck, senior instructional designer for the St. Thomas E-Learning and Research (STELAR) Center at the University of St. Thomas in St. Paul, Minn., the requirements for new HyFlex technology are 100% uptime, ease of use, single sign-on capability and integration with other platforms.

Here are the essential technologies colleges and universities need for their HyFlex classrooms:

PTZ Cameras

Pan-tilt-zoom cameras are one of the basic requirements for a HyFlex classroom. Students online need to be able to see the instructor, learning materials and other students in order to fully engage with the classroom.

Hinck says that in its most recent version of HyFlex, her university uses front- and back-facing PTZ cameras paired with 75-inch displays

Autotracking Cameras

Autotracking PTZ cameras take the video experience one step further with added artificial intelligence that enables the camera to automatically follow moving subjects, such as the teacher walking around the room.

Digital Whiteboards

There are multiple types of digital whiteboards educators can use in HyFlex environments. Digital whiteboards are online, virtual or electronic whiteboards that replicate the experience of an analog whiteboard for online students.

There are specific digital whiteboard software solutions available, or instructors can use built-in whiteboards provided by videoconferencing platforms such as Zoom or Microsoft Teams.

Another type of digital whiteboard is an electronic whiteboard that allows screen sharing. For example, Promethean’s interactive digital display, the ActivPanel, allows faculty members to wirelessly share their screens while moving around the room. In addition, students can share their own screens using a browser extension.

Hinck says digital whiteboards have improved in recent years, making it easier for students across modalities to engage with lessons.

Wireless Lapel and Ceiling Mics

Clear, two-way audio is the foundation of HyFlex learning. As part of that, online students should be able to hear both the teacher and their onsite classmates in a way that doesn’t disrupt the flow of the class.

Wireless lapel mics enable the teacher to walk around the classroom to engage with onsite students while delivering clear audio to online synchronous and asynchronous learners.

Ceiling-mounted microphones, on the other hand, can capture audio from anywhere within a small to medium-sized space without needing to rely on multiple microphones. Some solutions, such as the Shure MXA902 ceiling array microphone and loudspeaker, include both the microphone and speaker in one system to streamline the experience.

Student Response Systems

Student response systems are clickers that allow faculty to receive real-time feedback and responses from students. They can use a clicker or their personal device and an app to answer questions, and the teacher can display the results.

According to Indiana University Bloomington’s Center for Innovative Teaching and Learning, faculty can use an SRS to take attendance, engage with students and conduct assessments.

Hinck uses a real-time polling application embedded in the learning management system that allows asynchronous students to participate in the same polling activities as synchronous students.

Virtual Reality

St. Thomas is developing virtual labs [note for posting: please link this to the VR blog posting on Tuesday] for its two-year college since it doesn’t have physical lab facilities. The labs use a virtual reality and AI platform called Bodyswaps to train students on soft skills.

How Does Artificial Intelligence Support HyFlex Students?

AI has had a big impact on teaching and HyFlex since generative AI became mainstream at the end of 2022. Hinck explains that AI can be used to help personalize learning for students across modalities.

For example, using Zoom AI Companion and AI tools built into other webinar software, students can get helpful summaries of a lecture.

“Students can get access to the recording in different ways and find the best fit for themselves. That’s been a really powerful thing,” says Beatty, adding that some students prefer to watch the recording while others want to review highlights from the AI-provided transcript. “The more ways we can give them the opportunity to access that information, the better.”

Similarly, AI can support autocaptioning, which Hinck says is important for all students, but especially for those who are deaf or hard of hearing or who speak English as a second language.

Another way GenAI can be used to support student learning is by providing students who are learning asynchronously with an experience that mimics synchronous learning. This can be useful for students Beatty refers to as “accidental” asynchronous learners, who may be forced to learn that way due to their schedules.

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Beatty wondered if GenAI might provide simulated interaction to support learning. To find out, he built custom GPTs in the OpenAI platform. One, a breakout discussion simulator, started with a one-on-one discussion between the student and the AI, but Beatty is expanding it to include different AI roles to allow the student to engage in conversations with different student personas in a more natural way.

He also created a tool to provide simulated peer review. Students can upload a rubric, assignment description and a draft of their work, and the GenAI will give feedback based on those criteria.

Additional tools help students explore the syllabus and identify which technologies and materials they’ll need for a class depending on the HyFlex learning mode they choose.

Beatty also created a study planner tool to help students create a studying and coursework schedule to better manage the demands of their different classes, which may have overlapping due dates. This tool provides just-in-time study planning information that doesn’t rely on a faculty member’s response, which can be especially helpful after hours.

The tools always remind students to be cautious and make sure they have the permission of faculty members before uploading materials, such as a syllabus. They also make sure students understand the risks involved with uploading their own work while providing reminders of what kind of information to exclude from their work.

As these tools are built in the OpenAI platform, students need an account to access them. They can use either a free or premium account, but the free account provides less time and fewer interactions.

“That’s been limiting so far. Our university system is creating an environment where we’ll all have premium access to ChatGPT-4,” says Beatty. “When that happens, it will be within an enterprise arrangement, so we won’t have to worry about the data being used to build the large language model. But that’s still a few months away.”

Due to the limitations, San Francisco State is doing some testing with graduate students and using those findings to improve the tools.

“As the technology continues to evolve, some of those limitations will become less and less, and we’ll understand better about the real challenges, risks and values of GenAI,” adds Beatty. “That is potentially a game changer for the learning process for many students, especially for those learning outside the classroom environment.”

How Does Artificial Intelligence Support HyFlex Educators?

GenAI can not only improve student learning experiences but also assist educators. Beatty has used a custom GPT to create unique reading quizzes for students. Students can ask the AI questions about something they didn’t understand. Similarly, Hinck has used AI tools to create quizzes based on asynchronous videos, with time stamps so students can easily review the materials.

Educators can also use GenAI tools to plan lessons, create rubrics and conduct assessments. One of Hinck’s pain points was making sure that students are using APA Style correctly in their assignments as part of the grading process. She created a tool in which she can attach a student’s paper with the name redacted, and it will identify where the student missed APA Style requirements based on a rubric. She envisions that students could use the tool first to check for APA Style mistakes and then make the needed corrections before turning in the assignment.

INDUSTRY RESEARCH: CDW AI Research Report offers insights into opportunities and challenges.

Faculty development is key for HyFlex, according to Hinck, who explains that St. Thomas provides resources to help educators understand how to design HyFlex courses with assistance from AI.

At San Francisco State University, Beatty also uses AI to assist faculty in designing HyFlex courses. He typically teaches a five-step design process through workshops. He’s built a GPT for each of those steps to help educators work through strategy planning, including the why, the benefits and the challenges. One GPT will discuss student learning outcomes, whether those are a good fit for HyFlex and which HyFlex modes would work best for an instructor’s particular course.

“It’s not a course builder, because faculty need to build their own courses, and many walk into the HyFlex design workshop having their own course already,” Beatty explains. “It will give them as much or as little guidance as they need to translate their existing course into a HyFlex one.”

Tips for HyFlex Success in Higher Ed

While cameras, microphones and meeting platforms have evolved to include AI-powered features, many educators are interested in using only the most basic functionality.   

Beatty explains that few faculty members teaching a regular HyFlex course have built-in tech support unless they’re at a large institution or a high-profile speaker is visiting. Usually, the faculty are responsible for their own troubleshooting — which means the simpler, the better.

“Everything should look and feel the same, regardless of where I stand, and the user experience should be as if a 10-year-old is operating it,” adds Kaminski. “That’s how I approach it.”

However, advances in conferencing platform technology are making it easier for educators to use a HyFlex model. Platforms such as Zoom are getting better at removing background noise and capturing audio, which means teachers don’t have to use headsets as often.

Another aspect of HyFlex that educators need to be aware of is that many students don’t have good Wi-Fi or internet service, and that some take classes while in transit. To accommodate those students, Beatty says, it’s important to design courses without rich media when possible, and if rich media such as videos are needed, then those should be downloadable so students can access them when they are on a robust network.

READ MORE: Assessments can help optimize networking infrastructure in higher ed.

“Designing for low bandwidth is still important. It was important 20 years ago, and it’s still important today,” he adds.

It’s equally important to engage stakeholders early and often on planning and implementing HyFlex initiatives, says Hinck, in addition to starting small before scaling.

“We started by piloting HyFlex with one class, and the technology we used for that class five to seven years ago isn’t at all what we’re using now,” she explains. “It wasn’t scalable. It wasn’t cost effective. It didn’t offer a high-quality audio experience. Over time, we were able to select better technology options.”

The STELAR program includes a base classroom where the institution can pilot HyFlex technologies to ensure they are easy to use and that they integrate with existing technologies.

Kaminski agrees that piloting is a valuable tool for institutions wanting to try new things to find what fits.

“Go ahead and be curious. Don’t spend the money up front,” he says. “Find a small cohort, try to break things, and see what works and what doesn’t work for you.”

While budgeting is often difficult in public higher education, especially with recent changes in federal funding, Kaminski suggests developing a tiered approach with both must-have and nice-to-have items included.

For colleges and universities interested in launching HyFlex courses, Beatty recommends checking in with related institutions, tech staff or knowledgeable people in their network who are using HyFlex to get their input on technology selection and lessons learned.

Beatty points out that many institutions have systemwide technology contracts, so if a college or university finds a group of technologies that work well, it’s often easy for another institution in their network to get the same technology at a good price. He also recommends connecting with institutions that have similar resources, so the solutions are more likely to be within the budget.

“The other thing I’d say is to look internally. You might have faculty who are already experimenting and putting together their own solutions, like we all did at the very beginning,” he says. “You might learn very quickly what kinds of technologies your own faculty find useful.”

Kaminski says working with a trusted vendor who listens and proposes solutions based on your unique needs, rather than automatically pushing a product to meet a sales quota, is more likely to lead to success.

Hinck says St. Thomas tries to work with reputable technology companies that are likely to be around to provide support later if needed.

She recommends those interested in HyFlex education attend the upcoming HyFlex Collaborative Conference, which will take place Thursday, June 26. The event offers both synchronous and asynchronous attendance options.