“It’s important to have a single place where you can access all of your endpoints,” says Spurti Preetham Gurram, vice president of product and growth at Scalefusion. “You want to control them so there’s no configuration drift, where devices fall away from your control.”
When school juggle too many different tools, it can lead to tool sprawl, he adds. “It becomes very difficult to have a clear and a confident understanding of the health of your entire fleet. UEM gives you a centralized view of all of your devices in one place.”
The Differences Between UEM and MDM
Schools may already be familiar with mobile device management, but how does UEM compare?
“UEM comes out of MDM and mobile application management,” says Christopher Reed, field CTO for the Americas at Omnissa. “UEM is a maturation of these technologies that allows for oversight of the endpoint’s operating systems and technical details. Part of the maturation is that it provides a simplified and easy end user experience.”
UEM Benefits for Device Onboarding and Configuration
One of the big benefits that UEM offers overworked IT teams is the ability to automatically enroll and configure devices.
“The goal is to create a frictionless process for students and staff. Onboarding can be as easy as clicking a link or scanning a QR code,” says Reed. “This gives users access to the school’s hub, or digital backpack. The IT team can then secure and set up the device, giving users access to all of the tools and educational resources they need to be successful.”
EXPLORE: How can configuration services benefit K–12 IT departments?
Once devices are onboarded, IT staff can automatically deploy and enforce security policies such as encryption and authentication, as well as necessary software updates and patches. With some UEM solutions, device management capabilities can extend to monitoring individual device health and compliance status and taking remote action such as locking or wiping a device if it is stolen.
“Effective lifecycle management is part of what UEM delivers,” explains Gurram. “On average, an IT admin spends close to 45 minutes per endpoint on manual setup. A UEM solution can cut that setup time to under 10 minutes. And at the end of the school year, offboarding users from devices is just as easy.”