Sharing Best Practices Can Foster Hybrid Learning Success
At Rockland Community College, an instructor who had been overseeing a graphic arts study abroad program with both online and in-person components was instrumental — along with eight other faculty members who had hybrid experience — in helping the school shift to an online system during the pandemic, according to Associate Provost Fabiola Riobe.
The educators led workshops at the Suffern, N.Y., school, which is part of the State University of New York system, and served as a general resource for faculty members who weren’t as familiar with the approach.
RCC has also implemented an online training sequence that all faculty members have to take before teaching online and, based on a tech staff member’s recommendation, recently launched a concierge service to answer students’ technology questions related to online learning.
“You want to create an environment where everyone feels included and like they could be successful,” Riobe says. “That goes for students and faculty alike.”
EPCC, too, initiated remote learning-based tech training for its faculty and staff. The school’s IT department offered daily workshops on video editing and how to use microphones, cameras and software applications such as Adobe Creative Cloud and Microsoft Teams.
“The pandemic made the challenges of the digital divide more apparent, both in access to technology and in knowledge of how to use it for students, faculty and staff,” says Marco Fernandez, EPCC’s interim associate vice president of IT. “The IT Division quickly worked to ensure faculty and staff had the technology they needed to teach and offer services to students remotely.”