To learn more about how universities are using technology to help IT teams work effectively, check out “Smart Solutions Help Small IT Teams Do More with Less.”
As campuses become increasingly technologically integrated, universities face an increasing pressure to provide more IT support, many with the same number of, or fewer, IT staff members.
“Even though many universities are facing cost pressures, no university administrator has ever cut their way to glory,” Roy Mathew, a principal consultant with Deloitte’s higher education technology practice, told EdTech. “At some point you have to be competitive and attract a good student and faculty base.”
Digital transformation has become a tool for higher education institutions to keep recruitment and retention steady during a time when prospective students are enticed by cheaper education alternatives.
This focus on upgrading campus offerings means the onus is on technology staff to come up with creative solutions to keep universities’ digital infrastructures running.
“Although a great proportion of CIO budgets haven’t recovered, there hasn’t been a letup in the demand for resources or serv¬ices,” Kenneth C. Green, director of The Campus Computing Project, told EdTech. “This has affected small colleges more than others.”
Experts Offer Advice on Stretching IT Resources
Universities both large and small are facing a problem maintaining IT efficiencies with fewer resources. To compensate, many are turning to technology solutions to expand their staff’s reach and ability, such as freeing up time by automating more mundane tasks.
To help understand what is available, EdTech asked four higher education experts to share what tools they have found to be the most helpful in handling the workload.
Willam Warfel System Network Administrator, Lake Land College
Christopher Arcarese IT Systems Director, Community College of Denver
Donald Tharp CITO, Ashland University
Roy Mathew Public Sector Technology Leader, Deloitte