From move-in week to finals, universities are deploying AI voice and chat agents to manage help desk demand spikes, deflect Tier 0 tickets and free up IT staff for higher-value work.
Massachusetts
Close
New Research from CDW Explores AI and Cybersecurity
Learn how AI is helping IT teams manage risk and improve resilience.
Copyright © 2026 CDW LLC 200 N. Milwaukee Avenue, Vernon Hills, IL 60061
Do Not Sell My Personal Information