The third offering from CDW is the Standard plan, which provides coverage in the event of mechanical or electrical failures that may occur in a device after the manufacturer’s original warranty has expired.
Such plans cover a broad ecosystem of devices. They may protect laptops, Chromebooks, and desktop PCs for two-, three- and four-year terms (depending on the plan), as well as tablets and Apple iPad devices for two- and three-year terms. Smartphone coverage also is available.
Protection plans also can help universities manage total cost of ownership beyond personal devices, with support for classroom and back-office technologies. CDW’s Standard plan, for instance, covers printers, and Standard+ protection supports camera repairs. There’s also coverage available for projectors, TVs and monitors.
Product Protection Plans Should Be Backed By a Trusted Partner
Not all IT protection plans are created equal, of course. In their efforts to defray unexpected impacts on TCO, IT leaders will want to look for a plan that is backed by a reputable partner.
CDW Product Protection plans, for example, are underwritten by Safeware and are backed by an AM Best A-rated insurance carrier.
Safeware partners with over 800 colleges and universities nationwide and has 40 years of experience delivering industry-leading programs and coverage. Claims for the CDW Product Protection plan are serviced by members of Safeware’s Authorized Service Network, allowing for rapid repair of devices.
Colleges and universities rely on Safeware to manage all regulatory and compliance aspects of the protection plans, including licensing.
How much does all this really matter? Like it or not, higher education IT departments are very much in the device management business, and even more so in a time of remote and hybrid learning. When those devices are university-owned, there’s even more responsibility on IT leaders to keep them running smoothly.
At a time when CIOs are “struggling to keep up with cost-constrained budgets,” as EDUCAUSE reports, manufacturer warranties are useful, but protection plans go even further: They help schools to meet their missions and drive student success while empowering IT to more effectively manage technology spending.
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