When colleges identify at-risk students, they can intervene with technology, support services and campus resources, such as tutoring and financial aid, to help students succeed academically and flourish on campus.
“Higher education is shifting from expecting students to be ‘college ready,’ and instead, they are increasingly recognizing that they need to become ‘student ready,’” says Kathe Pelletier, director of EDUCAUSE’s teaching and learning program.
In fact, demand for student success analytics increased by 66 percent during the pandemic as most colleges and universities pivoted to remote learning, according to a 2020 EDUCAUSE survey.
DIVE DEEPER: Colleges innovate to support at-risk students, inside and outside the classroom.
Gannon University Fosters Student Success
Gannon, which began using data analytics four years ago, uses a homegrown application with a central database that collects and aggregates more than 100 student data points from applications across campus.
A computer model determines which data points are most important for student success and figures out which students have those risk factors, Mauro says.
Administrators focus on three areas: students’ academic preparation and performance, financial well-being, and engagement, such as whether students have developed a community on campus, he says. More recently, the university has also monitored students’ health and wellness, especially as students dealt with increased anxiety and stress during the pandemic.
“We use technology to identify what risk factors are most present and which students have them so we can form interventions for students even before a problem becomes a problem,” Mauro says.