Articles By Michael J. Novak

About the Author:

Michael J. Novak is a senior analyst with the Internal Revenue Service Office of Research and previously was with the Treasury Department Office of Strategic Planning and Evaluation. A specialist in knowledge management, organizational knowledge retention, succession management, and organizational assessment and improvement, he has served as an examiner for the Malcolm Baldrige National Quality Award.

Follow On:
Close

New AI Research From CDW

See how IT leaders are tackling AI opportunities and challenges.