It’s also not hard to imagine how IT departments having trouble finding and retaining employees will struggle, let alone be capable of knowing what may be threatening their servers, networks, clouds or virtual setups.
“There are two types of organizations: the ones that know they’ve been attacked and the ones who don’t know,” says Blackshaw. “If you don’t have the right staff or managed service, you’re just really unaware of what’s actually happening.”
With ransomware refusing to abate, not knowing can be a costly situation for higher education institutions. But what can they do, especially those with limited resources and staff?
Why Endpoint Protection Solutions Matter in Higher Education
Many colleges and universities are using preventive measures like anti-virus solutions or tools that can monitor malicious IP addresses. Prevention, however, is not enough.
“You also need to have detection and response, because even if only 1 percent of threats breach your preventive controls, that can be very bothersome,” says Blackshaw. “If you don’t have some type of visibility on all of those endpoints, your attack surface is massive.”
That’s why comprehensive endpoint protection solutions have become so critical. Tools like Bitdefender’s GravityZone platform can combine different capabilities into one cost-effective option. These often incorporate endpoint and detection capabilities that monitor behavior patterns of potential malware and, if something passes through preventive controls, offer automated responses like quarantining affected endpoints. An all-in-one solution can significantly assist “organizations that might have limited budgets or resources, and they are able to get a whole bunch of capabilities with one platform, combining risk hardening and assessment,” she says.
The value of an endpoint protection tool isn’t just about protection, however. By relieving IT staffers of the time-intensive work of detecting, investigating, monitoring and responding to threats, it releases employees to focus on more important things.
“It frees up the human analysts to work on higher-value problems,” says Blackshaw. “If you can offload some mundane and repeatable tasks, if you can leverage machine learning and data science to identify patterns of activity and prevent threats at the endpoint, you open up the door for your security practitioners.”
With the restored time, IT staff can focus on things that deserve attention: managing the day-to-day IT needs of their colleges or universities, spending time conducting higher-level risk assessment, determining what resources are most vulnerable, and formulating and running trainings for students and faculty to maintain better security hygiene.
There is, of course, one more benefit comprehensive endpoint protection solution looks to provide the colleges and universities that use them: a little less stress.
“When we’re talking about ransomware, those can be existential events for organizations. If we can help customers with their peace of mind and minimize their risk, it really does matter. It keeps our customers happy and in business,” says Blackshaw.
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