Grajek shared that definition in her EDUCAUSE presentation: “the ability to anticipate, respond to and adapt to rapidly changing circumstances in ways that maximize opportunities and minimize impacts of unforeseen events.”
How To Achieve Operational Resilience In Higher Education
According to Grajek, operational resilience is a key component of institutional resilience.
“Operational resilience extends to the institution’s assets and workforce and to its planning, risk management and decision-making processes,” Grajek said in her presentation.
Check out the video below to learn how the top 10 IT issues list has evolved.
The IT issues that contribute to operational resilience in higher education are:
- Cybersecurity as a Core Competency. Adopting a formal risk management framework can help institutions balance cost, risk and opportunity.
- Driving to Better Decisions. Improving data quality and governance can help lead to more informed decision-making.
- Hiring Resilience. Developing an employee value proposition can help human resources leaders recruit and retain IT talent under adverse circumstances.
- Adapting to the Future. Cultivating institutional agility means preparing for a range of possible future scenarios.
LEARN MORE: What are the keys to success with a generative AI platform?
Financial Resilience Helps Contribute to Overall Institutional Success
As technology costs rise, higher education institutions must seek opportunities to address financial risks and minimize costs.
“Technology can be both the cost and efficiency driver as well as a value enabler,” Grajek said. “When you factor in the decision support affordances of data, technology leaders become powerful partners in improving financial resilience.”
The IT issues that contribute to financial resilience in higher education are:
- Administrative Cost Reduction. Streamlining processes, data and technologies can lead to cost savings.
- Financial Keys to the Future. Using data to develop financial models and projections can help higher ed leaders make tough choices.
- Balancing Budgets. Building strong relationships with solution providers and industry partners can help institutions take control of IT costs and vendor management.
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