3. How Will Users Get to Their Applications?
Universities have adjusted to remote and hybrid work, but the most likely disaster is a partial outage while users are back on campus. Go through every failure scenario and consider whether you need additional bandwidth, a faster VPN or even a backup LAN within a building to connect you to your DRaaS provider.
4. Can the Service Meet My RPO/RTO Targets?
Recovery point objectives (how much data am I willing to lose?) and recovery time objectives (how quickly can I be up and running?) are critical pieces of information. Providers may price services based on these numbers, so decide what your district requires and get that on the table early.
FIND OUT: Cloud-first security cuts higher ed costs.
5. How Is the Service Tested, and How Often?
Good DRaaS providers will test frequently. While testing is expensive and resource-intensive, a solid test plan from the DRaaS provider is the best assurance that it knows what it’s doing and will be a calm voice of reason when an actual disaster strikes.