What Causes Security Applications to Stop Working in Education?
There are several reasons that applications stop working effectively. When IT administrators re-image devices, the security application they’re counting on may be removed without their knowledge.
Another reason is that applications sometimes counteract one another. Often, IT professionals install multiple applications on a device simultaneously. “A lot of times, those applications don’t like each other, meaning they start protesting, and they override each other,” says Torsten George, vice president of product marketing at Absolute Software. “That also has an impact on the integrity of your application.”
Finally, users might disable applications. When they’re working and see a pop-up interrupt them repeatedly, they may shut off an application without realizing that they’re turning off security software, George says.
How Can K–12 IT Teams Make Applications Effective and Efficient?
The solution is not to have fewer applications, as these enable enhanced digital learning. Rather, IT teams need ways to monitor their districts’ application health and use.
“Most IT teams don’t even know if an application works or not,” says George. “What they see, using the traditional toolset, is that it’s installed, but they can’t assess if it’s working as intended.”