EdTech Magazine - Technology Solutions That Drive Education https://edtechmagazine.com/higher/rss.xml en Q&A: Security Advocate Erich Kron on How to Protect Against Sophisticated Phishing Scams https://edtechmagazine.com/higher/article/2018/11/qa-security-advocate-erich-kron-how-protect-against-sophisticated-phishing-scams <span>Q&amp;A: Security Advocate Erich Kron on How to Protect Against Sophisticated Phishing Scams</span> <span><span lang="" about="/higher/user/9856" typeof="schema:Person" property="schema:name" datatype="">eli.zimmerman_9856</span></span> <span>Wed, 11/14/2018 - 11:24</span> <div><p>Malicious cyberattackers are constantly looking to update their tactics to find weaknesses in higher education cybersecurity practices. According to <a href="https://www.knowbe4.com/phishing-security-test-offer-ga-nav?gclid=EAIaIQobChMIjpy2uNHU3gIViQOGCh3xzAcCEAAYASAAEgL8ZPD_BwE" target="_blank">cybersecurity company KnowBe4</a>, hackers have begun to impersonate senior administrative officials as a new phishing tactic against faculty, staff and students at small colleges to gain access to sensitive data. </p> <p>Through extensive research, bad actors have been able to dupe those on campus into opening the door to campus servers. <em>EdTech</em> spoke with KnowBe4 security awareness advocate Erich Kron to find out more about how smaller institutions can keep these attackers at bay and limit their own vulnerability. </p> <p><a href="https://edtechmagazine.com/higher/article/2018/07/how-foster-end-user-behaviors-encourage-security" target="_blank"><em><strong>MORE FROM EDTECH: </strong>Check out how universities can train their users to avoid falling for phishing scams!</em></a></p> <h2><span style="color: #c74037;">EDTECH: </span>What is new about this type of phishing scam and why is it so effective?</h2> <p><strong>KRON: </strong>What we're seeing, which is actually very impressive, is the level of sophistication in these attacks. A lot of people think of these phishing attacks as being something like the “Nigerian prince” scam, meaning they should be pretty easy to see through. </p> <div style="padding: 5px; width: 260px; color: rgb(236, 236, 236); margin-bottom: 10px; margin-left: 15px; float: right; background-color: rgb(51, 51, 51);"><img alt="" data-entity-type="" data-entity-uuid="" hoffman="" src="https://edtechmagazine.com/higher/sites/edtechmagazine.com.higher/files/Untitled-3_0.png" style="width: 260px; height: 300px;" title="“" /><br /><span style="color: #939393; font-size: 10px;">Photo: Courtesy of KnowBe4</span> <div style="font-size: 18px;">Erich Kron, KnowBe4 security awareness advocate.</div> </div> <p>However, these attackers have actually used what appears to be <strong>a genuine email address from these schools</strong> and have built out this very complex email. Essentially, they start out along the lines of “Dear colleagues,” and it goes into a long explanation and talks about integrity and all of those things and ends with a call to action. </p> <p>Usually it's going to be related to a policy on campus, which the recipient would not expect to see in a phishing scam. It's a different way to approach this. It looks like it comes from someone in leadership and it usually makes much more sense to the people who are receiving it. </p> <p>So instead of getting something saying “We need you to verify your Wells Fargo account” when you don't even have a Wells Fargo account, it uses something very topical, which unfortunately gets people to <strong>let their guard down</strong> and they end up clicking on these emails. </p> <h2><span style="color: #c74037;">EDTECH: </span>If the email speaks about school policy and is not an immediate call to action, how do bad actors get email recipients to give up their information?</h2> <p><strong>KRON: </strong>The goal here is generally to get people to sign in to their email accounts, or they think they're signing into their email accounts. This is called credentialing. </p> <p>They steal the credentials from these individuals by giving them a fake login page. Then, once they have collected those credentials, they're actually <strong>sending them to the real page</strong> that has those policies. </p> <p>This is particularly interesting and something I haven't seen done to this level in a phishing attack. By redirecting to the real site, victims do not realize that they have actually fallen for an attack. </p> <p><a href="https://edtechmagazine.com/higher/article/2018/10/ren-isacs-kim-milford-highlights-importance-risk-management" target="_blank"><em><strong>MORE FROM EDTECH:</strong> Read more about how institutions can improve their risk management!</em></a></p> <h2><span style="color: #c74037;">EDTECH: </span>Why use this kind of sophisticated attack on a school server as opposed to an institution in another industry? Why are smaller colleges more vulnerable?</h2> <p><strong>KRON: </strong>There's a lot of interesting information in education institutions, like<strong> Social Security numbers or student loan information</strong>. Schools hold a lot of valuable information, which allows attackers to build a pretty substantial profile of people at a younger age. For example, we've certainly seen instances where children have had credit scores ruined because somebody has stolen their identity. This is not unusual. </p> <p>For smaller institutions, I think what happens is they do not necessarily have the budget to go to very sophisticated sorts of security programs. Any time you are in a smaller university, there is <strong>not always a large budget</strong> to try to counter these attacks. Unfortunately, faculty at smaller institutions do not seem to get as much of the training on this sort of thing as someone might in the corporate world. </p> <p>So, I think the attackers have found that they are able to get into these networks, and as long as they continue to be successful they will continue to target these institutions.</p> <h2><span style="color: #c74037;">EDTECH: </span>What can institutions do to defend themselves against such sophisticated attacks?</h2> <p><strong>KRON: </strong>I think one of the key things IT teams have to do is understand that there is a lot of value to training users on how to identify these sorts of attacks. I think, unfortunately, schools <strong>focus solely, or disproportionately, on the technology</strong> and hope that is going to do it. But that is just not cutting it these days.</p> <p>We also need to make sure that they understand that the same sorts of attacks that are hitting schools can also hit them at home. </p> <p>Another key thing I explain to clients when it comes to phishing attacks is most attacks are going to try to <strong>elicit some sort of an emotional response</strong>. So, if you get an email that you have an emotional response to, you want to step back a little bit and analyze that. </p> <p>Attackers are very good at using emotions to get people to bypass the critical thinking part, which is where they become very successful. </p> <p>There are also some ways to immediately tell if the email is a scam. One of the most telling things you can <strong>look for is the reply address</strong>. Usually, there's a drop-down you can do there where it will spell out who you are sending your reply to. If the rest of the reply address is not the individual that it says it is, that should be a big red flag right there.</p> <p>Finally, training cannot just be a one-off event. Retraining is essential, especially since phishing attacks can correspond to different events throughout the year. For example, near the holidays, there may be scams specifically related to Christmas.</p> <p><a href="https://edtechmagazine.com/higher/article/2018/10/education-department-warns-universities-improve-identity-management" target="_blank"><em><strong>MORE FROM EDTECH:</strong> See how universities are adopting multifactor authentication to keep their networks safe!</em></a></p> <h2><span style="color: #c74037;">EDTECH: </span>While institutions may not want to solely rely on tech, it is certainly helpful. What tools are available that would be a smart investment for institutions?</h2> <p><strong>KRON: </strong>I think there are a couple of things institutions need to understand when it comes to accounts. First and foremost, how to deal with your passwords, and second, what we call <strong>password hygiene</strong>. </p> <p>It seems like every week there's a new breach, and this can be attributed to people reusing the same passwords on multiple accounts. </p> <p>Let's say you are on an online forum and it gets hacked, and you use the same password there as you do on your email account. Well, attackers are going to try that password. So <strong>changing passwords regularly</strong> is a very important tactic to get across to users. </p> <p>I am also a big fan of multifactor authentication. Whether it's <strong>text message verification or another type of authentication</strong>. Generally speaking, the average individual these days has still not moved to adopting that. </p> <p>Password locks are, in my opinion, very valuable tools to invest in. What they do is allow you to randomly generate passwords and hold them all in one secure place, which means, hopefully, these passwords do not have to be used more than once. I can tell you personally speaking, I get probably two-thirds of my passwords from this tool.</p> <h2><span style="color: #c74037;">EDTECH: </span>What technology trends do you see coming up that will help smaller institutions defend themselves from these attacks?</h2> <p><strong>KRON: </strong>I think as we leverage artificial intelligence more, some of the tools that already exist are going to get much more effective at what they're doing. </p> <p>With computing power increasing and with AI advancing, IT teams are going to be able to spot these attacks much faster than they have been historically. And this advancement will help <strong>endpoint protection, email gateways, all of these vulnerable places</strong> where companies are working to deploy AI. It is really going to help make current protections more effective.</p> <p><a data-entity-type="" data-entity-uuid="" href="https://www.cdw.com/content/cdw/en/orchestration/cyber-security-report.html" target="_blank" title="CDW Cybersecurity Insight Report"><img alt="Cybersecurity-report_EasyTarget.jpg" data-entity-type="" data-entity-uuid="" src="https://biztechmagazine.com/sites/biztechmagazine.com/files/uploads/Cybersecurity-report_EasyTarget.jpg" /></a></p> </div> <div> <div class="field-author"> <div id="taxonomy-term-" class=""> <div class="author-photo"> <a href="/higher/author/eli-zimmerman"><img src="/higher/sites/edtechmagazine.com.higher/files/styles/face_small/public/people/eliheadshot.jpg?itok=dbOQBwFz" width="58" height="58" alt="eli headshot" typeof="foaf:Image" /> </a> </div> <div class="author-info"> <span>by </span><a rel="author" href="/higher/author/eli-zimmerman"> <div>Eli Zimmerman</div> </a> </div> <div class="author-bio"> <p> <div><p>Eli has been eagerly pursuing a journalistic career since he left the University of Maryland's Philip Merrill School of Journalism. Previously, Eli was a staff reporter for medical trade publication <em>Frontline Medical News,</em> where he experienced the impact of continuous education and evolving teaching methods through the medical lens. When not in the office, Eli is busy scanning the web for the latest podcasts or stepping into the boxing ring for a few rounds.</p> </div> </p> </div> </div> </div> </div> Wed, 14 Nov 2018 16:24:13 +0000 eli.zimmerman_9856 41536 at https://edtechmagazine.com/higher Fog Computing Promises Faster Data Analytics for Internet of Things Devices https://edtechmagazine.com/higher/article/2018/11/fog-computing-promises-faster-data-analytics-internet-things-devices <span>Fog Computing Promises Faster Data Analytics for Internet of Things Devices</span> <span><span lang="" about="/higher/user/9856" typeof="schema:Person" property="schema:name" datatype="">eli.zimmerman_9856</span></span> <span>Mon, 11/12/2018 - 15:38</span> <div><p>If the <a href="https://edtechmagazine.com/higher/article/2018/06/4-innovative-internet-things-applications-horizon">Internet of Things</a> has a hidden superpower, it’s data. But the logistics of capturing and processing that data to yield actionable insights can be easier said than done. Fog computing promises to speed up this process by <strong>extending the cloud</strong> closer to the point where data originates: the IoT devices on the network. </p> <p>Sending data back and forth to the cloud for analysis can be cumbersome: Data consumes bandwidth, processing is slower, and security concerns increase. But fog nodes can be <strong>deployed anywhere that a network connection exists</strong>. The nodes closest to the network edge can take in data from IoT devices and direct different types of data to the optimal site for analysis.</p> </div> <div> <div class="field-author"> <div id="taxonomy-term-" class=""> <div class="author-photo"> </div> <div class="author-info"> <span>by </span><a rel="author" href="/higher/author/erin-cunningham"> <div>Erin Cunningham</div> </a> </div> <div class="author-bio"> <p> <div><p>Erin Cunningham is a writer and editor based in Maryland with experience writing about state and local government, education, technology and more.</p> </div> </p> </div> </div> </div> </div> Mon, 12 Nov 2018 20:38:12 +0000 eli.zimmerman_9856 41531 at https://edtechmagazine.com/higher Purdue University Global Offers Degree to Boost Cloud, Security Skills [#Infographic] https://edtechmagazine.com/higher/article/2018/11/purdue-university-global-offers-degree-boost-cloud-security-skills-infographic <span>Purdue University Global Offers Degree to Boost Cloud, Security Skills [#Infographic]</span> <span><span lang="" about="/higher/user/9856" typeof="schema:Person" property="schema:name" datatype="">eli.zimmerman_9856</span></span> <span>Fri, 11/09/2018 - 14:10</span> <div><p><a href="https://edtechmagazine.com/higher/article/2018/09/it-leaders-tout-savings-and-security-cloud-storage">As cloud computing</a> becomes more common in professional and academic environments, there’s growing demand for skilled workers who are able to <a href="https://edtechmagazine.com/higher/article/2018/07/educause-highlights-most-significant-ed-tech-past-20-years">navigate and secure the cloud</a>. </p> <p>At <a href="https://www.purdue.edu/" target="_blank">Purdue University</a>, administrators have announced a new online bachelor’s degree program that specializes in cloud computing, which will be open to Purdue University Global’s <strong>30</strong><strong>,000 students</strong>, <a href="https://www.businesswire.com/news/home/20181008005115/en/Purdue-University-Global-Introduces-New-Cloud-Computing" target="_blank">according to a press release</a>.</p> <p>“The new <a href="https://catalog.purdueglobal.edu/undergraduate/business-information-technology/cloud-computing-solutions-bs/" target="_blank">Bachelor in Cloud Computing and Solutions</a> online program prepares our students to master the foundational goals of cloud computing to advance their careers and enable organizations to quickly fill vacant cloud positions,” Jeffrey Buck, dean of Purdue Global’s School Business and IT, tells EdTech. “Many brick-and-mortar colleges do not provide turnkey employees because their programs are very theoretical, and those students need additional training to pass certification tests to <strong>work in cloud-related positions</strong>. Purdue Global identified the need, expanded an existing cloud program and recently made it available to all Purdue University Global students.”</p> <p>Students who enter this track will<strong> supplement foundational IT instruction</strong> with classes that cover data migration to the cloud, cloud services, programming in the cloud and cloud security, says Buck. Purdue University Global is also aligned with the certification programs offered by <a href="https://www.cdw.com/content/cdw/en/brand/cisco.html?enkwrd=Cisco" target="_blank">Cisco</a>, <a href="https://www.cdw.com/content/cdw/en/brand/microsoft.html?enkwrd=Microsoft" target="_blank">Microsoft</a> and <a href="https://www.cdw.com/search/?key=CompTIA&amp;ctlgfilter=&amp;searchscope=all&amp;sr=1" target="_blank"><span class="MsoHyperlink"><span style="font-size:12.0pt;&lt;br /&gt;&#10;font-family:&quot;Times New Roman&quot;,serif;mso-fareast-font-family:&quot;Times New Roman&quot;;&lt;br /&gt;&#10;background:white;mso-ansi-language:EN-US;mso-fareast-language:EN-US;mso-bidi-language:&lt;br /&gt;&#10;AR-SA;mso-bidi-font-style:italic">CompTIA</span></span></a>, which means students can become certified as they complete their degree.</p> <p>Overall, says Buck, the goal of the program is to narrow the gap between the availability of skilled IT workers and the exploding demand for their services caused by rapid digital transformation.</p> <p>To highlight the need for more workers trained in cloud computing and security, Purdue has released an infographic with the latest statistics on the skills shortage.</p> <p><em><img alt="Purdue_Infographic_0.jpg" data-entity-type="" data-entity-uuid="" src="/sites/biztechmagazine.com/files/Purdue_Infographic_0.jpg" /></em></p> <p><a data-entity-type="" data-entity-uuid="" href="https://www.cdw.com/content/cdw/en/orchestration/cyber-security-report.html" target="_blank" title="CDW Cybersecurity Insight Report"><img alt="Cybersecurity-report_EasyTarget.jpg" data-entity-type="" data-entity-uuid="" src="https://biztechmagazine.com/sites/biztechmagazine.com/files/uploads/Cybersecurity-report_EasyTarget.jpg" /></a></p> </div> <div> <div class="field-author"> <div id="taxonomy-term-" class=""> <div class="author-photo"> <a href="/higher/author/eli-zimmerman"><img src="/higher/sites/edtechmagazine.com.higher/files/styles/face_small/public/people/eliheadshot.jpg?itok=dbOQBwFz" width="58" height="58" alt="eli headshot" typeof="foaf:Image" /> </a> </div> <div class="author-info"> <span>by </span><a rel="author" href="/higher/author/eli-zimmerman"> <div>Eli Zimmerman</div> </a> </div> <div class="author-bio"> <p> <div><p>Eli has been eagerly pursuing a journalistic career since he left the University of Maryland's Philip Merrill School of Journalism. Previously, Eli was a staff reporter for medical trade publication <em>Frontline Medical News,</em> where he experienced the impact of continuous education and evolving teaching methods through the medical lens. When not in the office, Eli is busy scanning the web for the latest podcasts or stepping into the boxing ring for a few rounds.</p> </div> </p> </div> </div> </div> </div> Fri, 09 Nov 2018 19:10:51 +0000 eli.zimmerman_9856 41516 at https://edtechmagazine.com/higher Interactive Tech Transforms the College Learning Experience https://edtechmagazine.com/higher/article/2018/11/interactive-tech-transforms-college-learning-experience <span>Interactive Tech Transforms the College Learning Experience</span> <span><span lang="" about="/higher/user/9856" typeof="schema:Person" property="schema:name" datatype="">eli.zimmerman_9856</span></span> <span>Thu, 11/08/2018 - 08:40</span> <div><p>Collaborative, project-based learning is central to K–12 education, and it’s gaining traction in higher education in the form of <a href="https://edtechmagazine.com/higher/article/2018/05/ActiveLearningClassroomsPutStudentsFrontandCenter">active-learning classrooms too</a>. </p> <p>Institutions such as the <a href="https://www.umd.edu/" target="_blank">University of Maryland</a> and the <a href="https://uci.edu/" target="_blank">University of California, Irvine</a> are investing in campus spaces that put <strong>collaboration and flexibility</strong> at the forefront of learning. </p> <p>One reason for the shift is that active-learning classrooms are starting to prove their popularity — and pedagogical effectiveness — in K–12 spaces. Another reason is the availability of wireless solutions that make it nearly seamless for educators and students to connect, share and collaborate. </p> <p>From a pedagogical perspective, instructors are moving away from being tied to the front of the classroom. Wireless solutions give them the ability to be mobile, to interact with students and to wirelessly screen-share their devices to a projector or a panel from anywhere in the classroom. It’s a <strong>reimagining of what the classroom looks like</strong>, and it starts with connectivity. </p> <p><a href="https://edtechmagazine.com/higher/article/2018/09/4-steps-jump-start-modern-learning-environments-universities" target="_blank"><em><strong>MORE FROM EDTECH:</strong> Check out how universities can bring modern learning environments to campus!</em></a></p> <h2 id="toc_0">Classroom Solutions Are Easy to Manage and Easy to Use</h2> <p>In the past, in the hopes of making classroom technology use easier for instructors, many colleges invested in in-room control systems. The downside of these tools is they often require <strong>a big back-end lift from IT</strong>, and making changes can be expensive and time-consuming. Now, IT and educators ask: Is there a way to use technology in the classroom that’s really simple for users? </p> <p>The answer, for institutions like <a href="https://www.kramerav.com/us/news/Case_Studies/california-state-university-stanislaus" target="_blank">California State University, Stanislaus</a> is the wireless collaboration system. Essentially, it’s an enterprise version of the hardware many individuals have at home, such as an <a href="https://www.cdw.com/search/?pfm=gln&amp;searchscope=all&amp;sr=1&amp;key=apple+tv&amp;ln=2++&amp;enkwrd=apple+tv&amp;b=apl" target="_blank">Apple TV</a> or a <a href="https://www.cdw.com/content/cdw/en/brand/google-interstitial.html.html" target="_blank">Google</a> Chromecast; plug it in and stream content from a laptop or phone to the television. These solutions work much the same way in the classroom. </p> <p>Instead of back-end programming, instructors now u<strong>se the wireless network</strong> to achieve those connections. Both students and faculty can screen-share content by casting to a large projector in the front of the room or to multiple displays in pods or huddle areas. </p> <p>The systems CDW recommends are compatible with any operating system. That’s great for instructors and students, because they’re already familiar with the platform. If an instructor has an <a href="https://www.cdw.com/content/cdw/en/brand/apple.html?enkwrd=Apple" target="_blank">Apple</a> device, they already know how to use AirPlay, and the same goes for <a href="https://www.cdw.com/content/cdw/en/brand/microsoft.html?enkwrd=Microsoft" target="_blank">Windows</a> and Chrome. </p> <p>Users <strong>don’t have to learn anything new</strong> in order to connect. That’s important, because classroom solutions need to integrate seamlessly and be user-friendly. From an IT perspective, they’re easy to manage over the network and scale well to large deployments.</p> <p>Educators also are <a href="https://edtechmagazine.com/higher/article/2018/08/qa-laura-lucas-explains-what-goes-modern-classroom-design">rethinking </a><a href="https://edtechmagazine.com/higher/article/2018/08/qa-laura-lucas-explains-what-goes-modern-classroom-design">physical</a><a href="https://edtechmagazine.com/higher/article/2018/08/qa-laura-lucas-explains-what-goes-modern-classroom-design"> design</a>, moving toward spaces that facilitate group work and increase flexibility. A single classroom may be used by one instructor who wants to engage students in a pod arrangement and by another who prefers a traditional lecture layout. Modular classrooms, similar to those popular in K–12, give instructors more options without requiring more space.</p> <h2 id="toc_1">Bring Campus Stakeholders Together to Ensure the Best Outcomes</h2> <p>When colleges embark on the journey to modernize classrooms,<strong> the process itself should be collaborative</strong>. We often see one champion who’s eager to bring everyone else in this new direction, but to do that effectively, it’s important to involve all the stakeholders from the beginning. The conversation should include faculty members, instructional experts and IT. </p> <p>They all have valuable input to offer to ensure the technology ultimately adopted can support the desired teaching and learning that will take place in the room.</p> <p>Often, that’s where CDW comes in. CDW wants to make sure the system is <strong>easy for IT to manage and scale</strong>, but it also needs to support educational goals and deliver a positive user experience. To achieve that, CDW’s educational strategists will bring all the stakeholders to the table to identify their goals. It’s a step that needs to happen to make sure there’s a unified vision for this classroom, and then that vision can become a reality.</p> <p><em>This article is part of EdTech: Focus on Higher Education’s UniversITy blog series.</em></p> <p><a href="http://www.edtechmagazine.com/higher/university" target="_blank"><img alt="" data-entity-type="" data-entity-uuid="" src="https://edtechmagazine.com/higher/sites/default/files/university-400.jpg" /></a></p> </div> <div> <div class="field-author"> <div id="taxonomy-term-" class=""> <div class="author-photo"> <a href="/higher/taxonomy/term/11556"><img src="/higher/sites/edtechmagazine.com.higher/files/styles/face_small/public/people/0.jpeg.jpg?itok=wtuaHEk0" width="58" height="58" alt="Mike Peters" typeof="foaf:Image" /> </a> </div> <div class="author-info"> <span>by </span><a rel="author" href="/higher/taxonomy/term/11556"> <div>Mike Peters</div> </a> </div> <div class="author-bio"> <p> <div><p>Mike Peters is a business development supervisor and a classroom transformation lead at CDW.</p> </div> </p> </div> </div> </div> </div> Thu, 08 Nov 2018 13:40:27 +0000 eli.zimmerman_9856 41511 at https://edtechmagazine.com/higher How a Windows Update Can Spark New IoT Services on Campuses https://edtechmagazine.com/higher/article/2018/11/how-windows-update-can-spark-new-iot-services-campuses <span>How a Windows Update Can Spark New IoT Services on Campuses</span> <span><span lang="" about="/higher/user/9856" typeof="schema:Person" property="schema:name" datatype="">eli.zimmerman_9856</span></span> <span>Tue, 11/06/2018 - 13:29</span> <div><p><a href="https://www.cdw.com/content/cdw/en/brand/microsoft-interstitial.html?enkwrd=Microsoft" target="_blank">Microsoft</a> <a href="https://blogs.windows.com/windowsexperience/2018/10/04/windows-10-iot-delivers-innovation-and-intelligence-at-the-edge-with-the-october-2018-update/" target="_blank">announced a new update</a> to its Windows 10 OS in October that will open doors to a new level of connectedness on college campuses.</p> <p>Integration of the <a href="https://edtechmagazine.com/higher/article/2018/06/4-innovative-internet-things-applications-horizon">Internet of Things</a> has become a common goal for higher education institutions as universities strive for a connected campus model. </p> <p>While many colleges are focusing heavily on IoT as part of their digital transformation initiatives, administrators and IT leaders are facing certain hurdles, particularly concerning <strong>data quality and management</strong>, which has slowed down campus innovation.</p> <p>"Data management is the biggest obstacle we have right now," Gerry Hamilton, director of facilities energy management at Stanford University tells <a href="https://campustechnology.com/articles/2018/06/28/grappling-with-iot-growth-on-campus.aspx" target="_blank">Campus Technology</a>. "It all comes down to scalability and sustainability. We have found there is an exponential growth of effort that happens every time you deploy one more system."</p> <p>The new update promises to bring “edge intelligence with machine learning, industrial strength security” and “diverse silicon options” to users. </p> <p><a href="https://edtechmagazine.com/higher/article/2018/10/better-wi-fi-positions-colleges-leverage-smart-campus-tech" target="_blank"><em><strong>MORE FROM EDTECH:</strong> Check out how universities are preparing their networks for IoT integration!</em></a></p> <h2 id="toc_0">Machine Learning Improves IoT Management</h2> <p>To help users get a firm grasp on their IoT data management, the new Windows 10 update will employ <a href="https://www.cdw.com/content/cdw/en/brand/microsoftazure.html?enkwrd=microsoft" target="_blank">Microsoft Azure IoT Edge</a> and Windows machine learning.</p> <p>“Windows 10 IoT enables you to do more at the edge including <strong>machine learning, event processing, image recognition</strong> and other high-value artificial intelligence without developing it in-house,” according to Microsoft’s announcement. “Seamless integration with Azure IoT Edge brings cloud intelligence and analytics securely to Windows 10 IoT devices at scale.”</p> <p>Azure’s IoT Edge service will allow campus IT teams to <strong>run AI workloads and Azure services</strong> on Windows 10 IoT devices locally and remotely, easing the burden on campuses to create a web of connected devices. </p> <p>At the <a href="https://www.unl.edu/about/" target="_blank">University of Nebraska–Lincoln</a>, campus staff members are looking into using Azure IoT Edge to help manage sensors that detect facility issues on campus, <a href="https://edtechmagazine.com/higher/article/2018/02/colleges-use-iot-save-money-hvac-and-other-facilities"><em>EdTech</em> reports</a>. </p> <p>“Cloud-based machine learning applications in Microsoft Azure and similar technologies may help systems learn how to reduce the time needed to identify HVAC faults,” says Lalit Agarwal, the university’s director of utility and energy management. “That is definitely an area for us to investigate for the future.”</p> <p>In addition, the integration of Azure IoT Device Management and <a href="https://www.cdw.com/product/Microsoft-Windows-Intune-subscription-license-1-year/3360871" target="_blank">Microsoft Intune</a> simplifies device monitoring, allowing campus IT teams to develop management solutions and <strong>consolidate device management</strong> across a single interface.</p> <h2 id="toc_1">Integrate and Analyze Data from Campus Points of Sale</h2> <p>Digital kiosks have become key additions to campus stores, restaurants and <a href="https://edtechmagazine.com/higher/media/video/university-maryland-brings-fan-experience-life-new-tech">stadiums</a> in support of universities’ digital transformation agendas. </p> <p>At <a href="http://www.clemson.edu/" target="_blank">Clemson University</a>, kiosks in <a href="https://edtechmagazine.com/higher/article/2018/07/colleges-modernize-support-services-streamline-campus-life">campus mailrooms</a> have helped cut wait times for packages down from <strong>40 minutes</strong> to an average of <strong>one minute</strong>. </p> <p>Through the Windows 10 update, IT teams will find it easier to customize and manage kiosks on campus. Through <strong>assigned access</strong>, managers can “customize the functionality exposed by kiosks and other fixed-function devices, providing a streamlined, intuitive user experience that is focused on specific tasks,” according to Microsoft.</p> <p>The update will also provide enhanced status reporting, automatically alerting IT teams when a kiosk is experiencing problems, as well as initiating corrective responses like restarting the device.</p> <p><a href="https://www.cdw.com/content/cdw/en/orchestration/digital-transformation-report.html" target="_blank"><img alt="Digital%20Transformation_IR_1.jpg" data-entity-type="" data-entity-uuid="" src="https://edtechmagazine.com/higher/sites/edtechmagazine.com.higher/files/Digital%20Transformation_IR_1.jpg" /></a></p> </div> <div> <div class="field-author"> <div id="taxonomy-term-" class=""> <div class="author-photo"> <a href="/higher/author/eli-zimmerman"><img src="/higher/sites/edtechmagazine.com.higher/files/styles/face_small/public/people/eliheadshot.jpg?itok=dbOQBwFz" width="58" height="58" alt="eli headshot" typeof="foaf:Image" /> </a> </div> <div class="author-info"> <span>by </span><a rel="author" href="/higher/author/eli-zimmerman"> <div>Eli Zimmerman</div> </a> </div> <div class="author-bio"> <p> <div><p>Eli has been eagerly pursuing a journalistic career since he left the University of Maryland's Philip Merrill School of Journalism. Previously, Eli was a staff reporter for medical trade publication <em>Frontline Medical News,</em> where he experienced the impact of continuous education and evolving teaching methods through the medical lens. When not in the office, Eli is busy scanning the web for the latest podcasts or stepping into the boxing ring for a few rounds.</p> </div> </p> </div> </div> </div> </div> Tue, 06 Nov 2018 18:29:21 +0000 eli.zimmerman_9856 41506 at https://edtechmagazine.com/higher Higher Education Leaders and Students Explore AI-Enabled Video Platform [#Infographic] https://edtechmagazine.com/higher/article/2018/11/higher-education-leaders-and-students-explore-ai-enabled-video-platform-infographic <span> Higher Education Leaders and Students Explore AI-Enabled Video Platform [#Infographic]</span> <span><span lang="" about="/higher/user/9856" typeof="schema:Person" property="schema:name" datatype="">eli.zimmerman_9856</span></span> <span>Tue, 11/06/2018 - 09:01</span> <div><p>Colleges have found that students would <a href="http://blogs.edweek.org/edweek/DigitalEducation/2018/08/generation_z_prefers_learning_from_youtube.html" target="_blank">rather learn from educational video</a> content than from a traditional textbook. This has video in high demand across education, and the preference will only grow in coming years. </p> <p>With that in mind, universities are looking for ways to <strong>integrate video learning</strong> with new pedagogical practices like personalized learning. </p> <p>Recent breakthroughs in artificial intelligence can help students find the best videos, similar to how Netflix finds the best movies for its subscribers based on their preferences. In fact, a survey by Sonic Foundry’s <a href="http://www.mediasite.com/" target="_blank">Mediasite</a> and <em>University Business</em> found that <strong>90 percent</strong> of respondents believe future students will expect on-demand educational videos. </p> <p>“The possibilities for how technology can personalize learning are endless,” says Kurt Eisele-Dyrli, research editor for <em>University Business</em>. “This survey shows that higher education leaders see a lot of potential, specifically in the combination of AI and academic video, to create personalized education on a new level. It’s going to be fascinating to see how colleges and universities will use these tools in the future.”</p> <p>To better convey how AI and video content are making inroads in higher education, Sonic Foundry and <em>University Business</em> have created an infographic that presents their recent findings.</p> <p><a href="https://edtechmagazine.com/higher/article/2018/08/artificial-intelligence-poised-expand-higher-education" target="_blank"><em><strong>MORE FROM EDTECH:</strong> Check out how experts expect AI to help higher education institutions!</em></a></p> <p><img alt="Ez_Infographic_B%20(1).png" data-entity-type="" data-entity-uuid="" src="/higher/sites/edtechmagazine.com.higher/files/Ez_Infographic_B%20(1).png" /></p> </div> <div> <div class="field-author"> <div id="taxonomy-term-" class=""> <div class="author-photo"> <a href="/higher/author/eli-zimmerman"><img src="/higher/sites/edtechmagazine.com.higher/files/styles/face_small/public/people/eliheadshot.jpg?itok=dbOQBwFz" width="58" height="58" alt="eli headshot" typeof="foaf:Image" /> </a> </div> <div class="author-info"> <span>by </span><a rel="author" href="/higher/author/eli-zimmerman"> <div>Eli Zimmerman</div> </a> </div> <div class="author-bio"> <p> <div><p>Eli has been eagerly pursuing a journalistic career since he left the University of Maryland's Philip Merrill School of Journalism. Previously, Eli was a staff reporter for medical trade publication <em>Frontline Medical News,</em> where he experienced the impact of continuous education and evolving teaching methods through the medical lens. When not in the office, Eli is busy scanning the web for the latest podcasts or stepping into the boxing ring for a few rounds.</p> </div> </p> </div> </div> </div> </div> Tue, 06 Nov 2018 14:01:35 +0000 eli.zimmerman_9856 41501 at https://edtechmagazine.com/higher EDUCAUSE 2018: Digital Transformation Is Here, and It’s Moving Quickly https://edtechmagazine.com/higher/article/2018/11/educause-2018-digital-transformation-here-and-its-moving-quickly <span>EDUCAUSE 2018: Digital Transformation Is Here, and It’s Moving Quickly</span> <span><span lang="" about="/higher/user/9856" typeof="schema:Person" property="schema:name" datatype="">eli.zimmerman_9856</span></span> <span>Fri, 11/02/2018 - 14:17</span> <div><p>Members of an EDUCAUSE task force on digital transformation led a discussion at the <a href="https://edtechmagazine.com/higher/educause-2018-event-page">EDUCAUSE Annual Conference</a> in Denver to help attendees understand and prepare for this shift in their own institutions.</p> <p><a href="https://twitter.com/EdTech_HigherEd" target="_blank"><em><strong>JOIN THE CONVERSATION:</strong> Follow @EdTech_HigherEd on Twitter for continued EDUCAUSE 2018 coverage!</em></a></p> <p>“Digital Transformation in Higher Ed: What It Means for You,” presented on Thursday, highlighted the task force’s work to develop definitions and recommendations around the topic. Additional resources are available at <a href="https://www.educause.edu/focus-areas-and-initiatives/digital-transformation" target="_blank">Educause.edu/dx</a>. </p> <p>EDUCAUSE staff members Betsy Reinitz, director of enterprise IT programs; Malcolm Brown, director of learning initiatives; and Karen Wetzel, director of working and constituent groups, led the discussion.</p> <p>Panelists included Brendan Aldrich, chief data officer at <a href="https://www2.calstate.edu/" target="_blank">California State University</a>; Joe Moreau, vice chancellor of technology and CTO at <a href="http://www.fhda.edu/" target="_blank">Foothill-De Anza Community College District</a>; and Josie DeBaere, director of technology architecture at <a href="https://www.bu.edu/" target="_blank">Boston University</a>. </p> <p>As evidenced by a group exercise in which attendees came up with their own definitions of digital transformation,<strong> there’s</strong> <strong>not yet a consensus</strong> on what the term encompasses. The task force’s definition is that it describes the cultural, workforce and technological dimensions of change driven by advances in technology. </p> <p>In higher education, digital transformation reflects evolving student expectations for a <strong>seamless, technology-enabled experience</strong> and the potential of emerging technologies such as <a href="https://edtechmagazine.com/higher/article/2018/08/artificial-intelligence-poised-expand-higher-education">artificial intelligence</a> and <a href="https://edtechmagazine.com/higher/article/2018/04/Colleges-Use-Data-Analytics-to-Improve-Network-Performance">data analytics</a>.</p> <p><a href="https://edtechmagazine.com/higher/media/video/educause-2018-ceo-john-obrien-talks-inclusion-digital-transformation" target="_blank"><em><strong>MORE FROM EDTECH:</strong> Check out what experts are saying about digital transformation in higher education!</em></a></p> <h2 id="toc_0">Digital Transformation Promises Ranging Applications for Higher Ed</h2> <p>Panelists made the point that although digital transformation is already underway on almost every campus, the higher education community is <strong>still in the early stages of change</strong>, and the ultimate destination isn’t quite clear.</p> <p>“We’re at the point between disruption and transformation,” said Reinitz. “We don’t really know exactly what it looks like for higher ed.”</p> <p>Amid that uncertainty, panelists raised questions about how institutions can manage, and take advantage of, the <strong>potential in digital transformation</strong>. </p> <p>For example, said Aldrich, “How are we going to <a href="https://edtechmagazine.com/higher/article/2018/06/university-leaders-disagree-how-use-data-analytics-survey-finds">bring data together and capitalize on it</a>?” </p> <p>“Can we make quantum advances in how we provide online education?” asked DeBaere.</p> <p>And on the topic of guided pathways, which are prevalent in community colleges, Moreau speculated that digital transformation provides an opportunity to <a href="https://edtechmagazine.com/higher/article/2017/11/ai-boosts-personalized-learning-higher-education">personalize and customize students’ educational journeys</a>, to help them <strong>monitor their progress</strong> <strong>and to scale that effort</strong> across a large number of students.</p> <h2 id="toc_1">All Campus Groups Will Have a Stake in Digital Transformation</h2> <p>As educators grapple with those concepts, Moreau said, a short-term priority is to help colleagues increase their awareness of digital transformation.</p> <p>“It’s here. There’s no turning back from this,” he said. “One of the things we need to focus on is how we translate that into terms that are <strong>immediately relevant to a variety of stakeholders</strong> across the campus.”</p> <p>With digital transformation touching nearly every aspect of campus life — from culture to classroom, from workforce to education — the issues go well beyond technology and will require <a href="https://edtechmagazine.com/higher/article/2018/09/why-iot-security-requires-interdisciplinary-approach">multidisciplinary participation</a>, panelists said.</p> <p>“Cross-functional is key,” Aldrich said. “There are brand-new skills that are going to be required. It’s not something IT can solve on its own.”</p> <p>From a staffing perspective, the changes will likely <strong>necessitate professional development</strong>, Moreau said, along with a reconsideration of the way that institutions have <a href="https://edtechmagazine.com/higher/article/2018/10/education-technology-offers-improvements-talent-acquisition">traditionally approached hiring</a>. New leadership skills may be required for management teams as they oversee a workforce whose career trajectories may be far more dynamic than in the past, he said. </p> <p><a href="https://www.cdw.com/content/cdw/en/orchestration/digital-transformation-report.html" target="_blank"><img alt="Digital%20Transformation_IR_1.jpg" data-entity-type="" data-entity-uuid="" src="https://edtechmagazine.com/higher/sites/edtechmagazine.com.higher/files/Digital%20Transformation_IR_1.jpg" /></a></p> <h2 id="toc_2">IT Teams Can Help Colleagues Through Technology-Driven Changes</h2> <p>Although digital transformation is a long-term shift that will continue to evolve, the panelists agreed that <strong>institutional leaders need to start thinking</strong> about it today. </p> <p>“What’s urgent is that we start to prepare the institutions now, so they’re not hurt by the disruptions and we’re able to capitalize on the opportunities that it presents,” DeBaere said.</p> <p>The panelists agreed that IT leaders have a huge opportunity to help <strong>guide their institutions through coming changes</strong>, much as a city planner might provide shape and guidance to an emerging city. </p> <p>“The disruption is now. These technologies are happening and they’re moving forward,” Aldrich said. “They will move forward with or without IT. This is an opportunity to say, ‘We can help lead this.’” </p> <p>In fact, Moreau added, IT teams are in a strong position to help l<strong>ead their communities through change</strong>. “We’re one of the few parts of the organization that sees across the entire organization, so we’ve got a pretty unique perspective that few of our colleagues have.”</p> <p> </p> <p>To stay up to date on all of the news and ideas coming out of EDUCAUSE, follow <em>EdTech</em>'s coverage on the <a href="http://www.edtechmagazine.com/higher/educause-2018">EDUCAUSE 2018 conference hub</a>.</p> </div> <div> <div class="field-author"> <div id="taxonomy-term-" class=""> <div class="author-photo"> <a href="/higher/author/amy-burroughs"><img src="/higher/sites/edtechmagazine.com.higher/files/styles/face_small/public/people/BURROUGHS.jpeg.jpg?itok=oq8Gpl4w" width="58" height="58" alt="" typeof="foaf:Image" /> </a> </div> <div class="author-info"> <span>by </span><a rel="author" href="/higher/author/amy-burroughs"> <div>Amy Burroughs</div> </a> </div> <div class="author-bio"> <p> <div><p>Amy is managing editor of <em>EdTech Magazine: Focus on Higher Education</em>.</p> </div> </p> </div> </div> </div> </div> Fri, 02 Nov 2018 18:17:23 +0000 eli.zimmerman_9856 41496 at https://edtechmagazine.com/higher EDUCAUSE 2018: CEO John O'Brien Talks Inclusion, Digital Transformation https://edtechmagazine.com/higher/media/video/educause-2018-ceo-john-obrien-talks-inclusion-digital-transformation <span>EDUCAUSE 2018: CEO John O&#039;Brien Talks Inclusion, Digital Transformation</span> <div><p><em>EdTech</em> sat down with EDUCAUSE CEO John O'Brien for a chat on a wide-ranging list of topics, from security to digital equity.</p> <p>To stay up to date on all of the news and ideas coming out of EDUCAUSE, follow <em>EdTech</em>'s coverage on the <a href="http://www.edtechmagazine.com/higher/educause-2018">EDUCAUSE 2018 conference hub</a>.</p> </div> <span><span lang="" about="/higher/user/7651" typeof="schema:Person" property="schema:name" datatype="">jena.passut_7651</span></span> <span>Fri, 11/02/2018 - 12:00</span> <div> <div>Tweet text</div> <div>#EdTech magazine sits down with @Educause CEO John O&#039;Brien for a chat about technology, diversity and more! @obrienjo1 #EDU18</div> </div> <div> <div>Video ID</div> <div><p>1343559120</p> </div> </div> <div> <div>video type</div> <div><a href="/higher/taxonomy/term/7396" hreflang="en">Conference</a></div> </div> <div> <div>CDW Activity ID</div> <div><p>MKT25504</p> </div> </div> <div> <div>CDW VV2 Strategy</div> <div>Core</div> </div> <div> <div>CDW Segment</div> <div>Higher Ed</div> </div> <div> <div>Customer Focused</div> <div>False</div> </div> <div> <div>Event for Tracking</div> <div><a href="/higher/taxonomy/term/11281" hreflang="en">EDUCAUSE</a></div> </div> <div> <div>Buying Cycle</div> <div><a href="/higher/taxonomy/term/7441" hreflang="en">Awareness</a></div> </div> <div class="pw-widget pw-size-medium pw-layout-vertical" data-layout="vertical" data-url="https://edtechmagazine.com/higher/media/video/educause-2018-ceo-john-obrien-talks-inclusion-digital-transformation" data-title="#EdTech magazine sits down with @Educause CEO John O'Brien for a chat about technology, diversity and more! @obrienjo1 #EDU18" data-via="EdTech_HigherEd" data-button-background="none"> <span> <span>Nov</span> <span>02</span> <span>2018</span> </span> <a class="pw-button-twitter cdw-taboola-social"></a> <a class="pw-button-facebook cdw-taboola-social"></a> <a class="pw-button-linkedin cdw-taboola-social"></a> <a class="pw-button-reddit cdw-taboola-social"></a> <a class="pw-button-flipboard cdw-taboola-social"></a> <a class="pw-button-email cdw-taboola-social"></a> <!-- Pinterest button is in EdTechk12 theme's vertical template --> </div> <div class="pw-widget pw-size-medium pw-layout-horizontal" data-url="https://edtechmagazine.com/higher/media/video/educause-2018-ceo-john-obrien-talks-inclusion-digital-transformation" data-title="#EdTech magazine sits down with @Educause CEO John O'Brien for a chat about technology, diversity and more! @obrienjo1 #EDU18" data-via="EdTech_HigherEd" data-button-background="none"> <div> <a class="pw-button-twitter"></a> <span class="pw-box-counter" pw:channel="twitter"></span> </div> <div> <a class="pw-button-facebook"></a> <span class="pw-box-counter" pw:channel="facebook"></span> </div> </div> <div class="pw-widget pw-size-medium pw-layout-horizontal" data-counter="true" data-url="https://edtechmagazine.com/higher/media/video/educause-2018-ceo-john-obrien-talks-inclusion-digital-transformation" data-title="#EdTech magazine sits down with @Educause CEO John O'Brien for a chat about technology, diversity and more! @obrienjo1 #EDU18" data-via="EdTech_HigherEd" data-button-background="none"> <div> <a class="pw-button-twitter cdw-taboola-social"></a> <a href="https://twitter.com/search?f=realtime&amp;q=https%3A%2F%2Fedtechmagazine.com%2Fhigher%2Frss.xml%3Fcm_mmc%3D886" target="_blank"><span class="pw-box-counter cdw-taboola" data-channel="twitter"></span></a> </div> <div> <a class="pw-button-facebook cdw-taboola-social"></a> </div> <div> <a class="pw-button-linkedin cdw-taboola-social"></a> </div> <div> <a class="pw-button-reddit cdw-taboola-social"></a> </div> <div> <a class="pw-button-flipboard cdw-taboola-social"></a> </div> <div> <a class="pw-button-email cdw-taboola-social"></a> </div> <!-- Pinterest button is in EdTechk12 theme's horizontal template --> </div> <div> <div>Pull Quote</div> <div> <p class="quote"><a href="node/"> From prospecting all the way through to alumni, technology can play a role in enhancing [students&#039;] experience, making them more engaged, helping them find out where resources are that will help them be successful and enjoy their experience. </a></p> <img src="/higher/sites/edtechmagazine.com.higher/files/styles/photo_quote_thumb/public/2018-11/John%20O%27Brien%20CEO.jpg?itok=d9_G2PSH" width="60" height="60" alt="John O&#039;Brien" typeof="foaf:Image" /> <p class='speaker'> <span>John O&#039;Brien</span> CEO, EDUCAUSE </p> </div> </div> Fri, 02 Nov 2018 16:00:20 +0000 jena.passut_7651 41491 at https://edtechmagazine.com/higher EDUCAUSE 2018: Top 10 IT Issues Emphasize Data and Funding Challenges https://edtechmagazine.com/higher/article/2018/11/educause-2018-top-10-it-issues-emphasize-data-and-funding-challenges <span>EDUCAUSE 2018: Top 10 IT Issues Emphasize Data and Funding Challenges</span> <span><span lang="" about="/higher/user/9856" typeof="schema:Person" property="schema:name" datatype="">eli.zimmerman_9856</span></span> <span>Fri, 11/02/2018 - 10:26</span> <div><p>While it is little surprise that <a href="https://edtechmagazine.com/higher/security">security</a> again tops EDUCAUSE’s Top 10 IT Issues list, this year’s priorities also reflect the <strong>growing importance of data</strong>, renewed interest in funding and the debut of privacy, which came in third. </p> <p><a href="https://twitter.com/EdTech_HigherEd" target="_blank"><em><strong>JOIN THE CONVERSATION:</strong> Follow @EdTech_HigherEd on Twitter for continued EDUCAUSE 2018 coverage!</em></a></p> <p>Susan Grajek, vice president for communities and research at EDUCAUSE, discussed the findings on Thursday at the <a href="https://edtechmagazine.com/higher/educause-2018-event-page">EDUCAUSE Annual Conference</a> in Denver. She was joined by panelists John Campbell, vice provost at <a href="https://www.wvu.edu/" target="_blank">West Virginia University</a>; Loretta Early, CIO at <a href="https://www.gwu.edu/" target="_blank">George Washington University</a>; Joel Hartman, vice president for information technologies and resources at the <a href="https://www.ucf.edu/" target="_blank">University of Central Florida</a>; Merri Beth Lavagnino, director of strategic planning and enterprise risk at <a href="https://www.indiana.edu/" target="_blank">Indiana University</a>; and Carlos Morales, president of <a href="https://www.tccd.edu/locations/tcc-connect-campus/" target="_blank">Tarrant County College’s Connect campus</a>. </p> <p>More than half of this year’s list relates to data, attesting to the <a href="https://edtechmagazine.com/higher/article/2018/04/qa-harvard-strategic-data-projects-miriam-greenberg-on-better-data-better-decisions">surge of data initiatives</a> taking place in higher education, said Grajek.</p> <p>“That <strong>data journey is getting more complex</strong>, and you’re really moving forward,” she said, noting that campus leaders are grappling with the nuts and bolts of data projects, <a href="https://edtechmagazine.com/higher/k12/article/2018/10/experts-weigh-it-governance-best-practices">management and governance issues</a>, potential applications and the logistics of integrating data from various systems. </p> <p>One of the best moves that colleges can make with data projects, Campbell said, is to start small and focus on outcomes. “The goal is not to just come up with the largest set of data we can, but it’s intended to solve and answer questions,” he said. “Start on some things you can actually take action on and build from there.”</p> <p>Ultimately, said Grajek, the goal is to move past the dashboard being the end result of a data initiative to a point where “the dashboard is the beginning of the data conversation.”</p> <p><a href="https://edtechmagazine.com/higher/article/2018/04/qa-harvard-strategic-data-projects-miriam-greenberg-on-better-data-better-decisions" target="_blank"><em><strong>MORE FROM EDTECH:</strong> Hear from experts at Harvard on how universities can best to use data!</em></a></p> <h2 id="toc_0">Align Security and Privacy to Support, Not Hamper, Data Initiatives</h2> <p>Security is a perennial concern on campus, and Lavagnino said she sees two ways in which <strong>security can become an unintended barrier</strong> as colleges seek to become data-enabled institutions. First, campus security pros often get bogged down with too many responsibilities. That can slow down the review process that is required before an institution can engage with a new vendor and move forward with a data project.</p> <p>“Try to keep your security office really doing the high-level prevention, detection and response kinds of activities and not support activities,” she said. “Use those security people for the things they have the skills for.”</p> <p>Lavagnino also noted that many institutions are still figuring out <strong>how to track data</strong> from a <a href="https://edtechmagazine.com/higher/article/2018/10/ren-isacs-kim-milford-highlights-importance-risk-management">risk management</a> perspective, a tough but necessary step as they pursue data initiatives. “Besides knowing what the data is and is it accurate, we have to know which parts of that data are sensitive, such that we can put those controls on,” she said. </p> <p>The appearance of privacy on this year’s Top 10 list reflects the growing complexity of data as colleges seek to <strong>balance the benefits of data-driven decision-making and student intervention</strong>, protection of students’ personal information and <a href="https://edtechmagazine.com/higher/article/2018/07/how-multiparty-computation-could-secure-higher-ed-data-sharing">overall transparency about data collection</a> and use.</p> <p>This year’s mandated compliance with the <a href="https://eugdpr.org/" target="_blank">European Union’s General Data Protection Regulation</a> was a good refresher for many institutions, Morales said, on the work that remains to be done in the area of privacy. At the same time, he pointed out, many people <strong>confuse privacy with confidentiality</strong>, so colleges may want to <a href="https://edtechmagazine.com/higher/article/2018/07/how-foster-end-user-behaviors-encourage-security">offer additional staff training</a> and clarify policies and procedures.</p> <p>Another concern is that institutions often pursue compliance based on the parameters of specific mandates, including GDPR, <a href="https://www.dhcs.ca.gov/formsandpubs/laws/hipaa/Pages/1.00WhatisHIPAA.aspx" target="_blank">HIPAA</a> and <a href="https://www2.ed.gov/policy/gen/guid/fpco/ferpa/index.html" target="_blank">FERPA</a>. Instead of this “one by one” approach, Lavagnino said, a better strategy would be an <strong>overarching privacy program</strong>. “I think we could look at this more holistically going forward,” she said.</p> <h2 id="toc_1">Funding Complexities Emerge as IT Models and Priorities Change</h2> <p>This year also marked the <a href="https://edtechmagazine.com/higher/media/video/educause-2018-association-reveals-top-issues-impact-it-departments-higher-ed">return of funding</a> to the list after its absence last year. “You’re seeing IT funding getting incorporated into — and, in many cases, inseparable from — institutional funding,” said Grajek. </p> <p>EDUCAUSE research shows that most institutions spend <strong>80 percent</strong> of their IT budgets to run existing operations, with another <strong>10 percent </strong>earmarked for growth and just <strong>8 percent</strong> for innovation and transformation. That’s at a time, Grajek noted, when the innovation agenda has never been more important. </p> <p>One way to shift that trend, panelists said, is to take advantage of the broad perspective that IT leaders can offer.</p> <p>“CIOs have a unique opportunity to see across our landscape and connect the dots,” Early said. “In that capacity, we can be not only trusted advisers, but also <strong>serve as investment advisers</strong>. How do we take the amount of money the university is spending on tech, whether that’s in enterprise IT or in departmental areas, and how do we help the university invest that and make those dollars go the farthest?” </p> <p>The analysis required to do that can be a fairly deep dive, said Hartman, particularly amid the current changes in spending trends taking place on many campuses. <a href="https://edtechmagazine.com/higher/article/2018/09/how-colleges-can-overcome-top-cloud-migration-challenges">Migration to the cloud</a>, <a href="https://edtechmagazine.com/higher/article/2018/11/educause-2018-6-culture-changes-pave-way-digital-transformation">shared services and centralization</a>, for example, are giving many IT departments opportunities to shift their spending. The questions then, Hartman said, are how to spend those dollars and how to make the case to senior leaders. </p> <p>Early offered additional strategies for optimizing budgets, including enlisting school- and department-level IT directors in the effort; tapping into resources from EDUCAUSE, which offers research, benchmarks and best practices; and identifying ways to invest any resulting savings.</p> <p>“I think sometimes IT has the reputation of ‘They cut costs and no one knows where that money goes,’ so let’s agree on what we can make happen together,” she said.</p> <p><a data-entity-type="" data-entity-uuid="" href="https://www.cdw.com/content/cdw/en/orchestration/cyber-security-report.html" target="_blank" title="CDW Cybersecurity Insight Report"><img alt="Cybersecurity-report_EasyTarget.jpg" data-entity-type="" data-entity-uuid="" src="https://biztechmagazine.com/sites/biztechmagazine.com/files/uploads/Cybersecurity-report_EasyTarget.jpg" /></a></p> <h2 id="toc_2">IT Has an Important Role to Play in Student Success Initiatives</h2> <p>Given that <a href="https://edtechmagazine.com/higher/article/2017/12/universities-revamp-it-structure-support-student-success">student success</a> has always been part of the higher education mission, Grajek asked panelists to comment on why it’s become such a big focus in recent years. </p> <p>The renewed focus, Campbell said, arises in part from the fact that a more diverse group of students is coming to campus and may need <a href="https://edtechmagazine.com/higher/article/2018/10/meeting-educational-demands-generation-z">different supports than previous generations</a>. In past years, he said, only the top<strong> 20 percent</strong> or so of high school graduates expected to go to college. Today, that might be the top <strong>50 percent</strong> or even more.</p> <p>“We shouldn’t be shocked that students who are coming into higher education will have a much bigger degree of variation in how they learn and how they are prepared,” Campbell said. </p> <p>Panelists agreed that IT has a huge opportunity to help institutions support students. For instance, if research shows that students perform better academically if they live on campus, IT can focus on wireless connectivity in residence halls to ensure students have the connectivity to support academic work and to encourage them to live on campus for another year. </p> <p>“I believe IT staff can do amazing things if they’re aware of this pressure on student success,” Lavagnino said. </p> <div class="sidebar_wide"> <h3 id="toc_3">EDUCAUSE Top 10 IT Issues for 2018</h3> <ol><li>Information security strategy</li> <li>Student success</li> <li>Privacy</li> <li>Student-centered institution</li> <li>Digital integration</li> <li>Data-enabled institution</li> <li>Sustainable funding</li> <li>Data management and governance</li> <li>Integrative CIO</li> <li>Higher education affordability</li> </ol></div> </div> <div> <div class="field-author"> <div id="taxonomy-term-" class=""> <div class="author-photo"> <a href="/higher/author/amy-burroughs"><img src="/higher/sites/edtechmagazine.com.higher/files/styles/face_small/public/people/BURROUGHS.jpeg.jpg?itok=oq8Gpl4w" width="58" height="58" alt="" typeof="foaf:Image" /> </a> </div> <div class="author-info"> <span>by </span><a rel="author" href="/higher/author/amy-burroughs"> <div>Amy Burroughs</div> </a> </div> <div class="author-bio"> <p> <div><p>Amy is managing editor of <em>EdTech Magazine: Focus on Higher Education</em>.</p> </div> </p> </div> </div> </div> </div> Fri, 02 Nov 2018 14:26:08 +0000 eli.zimmerman_9856 41486 at https://edtechmagazine.com/higher EDUCAUSE 2018: Tips to Enhance Your Mobile Strategy https://edtechmagazine.com/higher/media/video/educause-2018-tips-enhance-your-mobile-strategy <span>EDUCAUSE 2018: Tips to Enhance Your Mobile Strategy</span> <div><p><span style="font-size:14.0pt"><span style="font-family:&quot;Arial&quot;,sans-serif">“Mobile strategy” is a broad umbrella that can cover numerous campus user groups and the technologies that support them. Here, IT pros identify factors that helped them succeed in building a successful mobile strategy at their institution.</span></span></p> </div> <span><span lang="" about="/higher/user/7651" typeof="schema:Person" property="schema:name" datatype="">jena.passut_7651</span></span> <span>Fri, 11/02/2018 - 10:14</span> <div> <div>Tweet text</div> <div>How do you create a successful #mobile strategy on campus? We asked these #HighEd #IT experts for their advice.</div> </div> <div> <div>Video ID</div> <div><p>1399339150</p> </div> </div> <div> <div>video type</div> <div><a href="/higher/taxonomy/term/7396" hreflang="en">Conference</a></div> </div> <div> <div>CDW Activity ID</div> <div><p>MKT25504</p> </div> </div> <div> <div>CDW VV2 Strategy</div> <div>Mobility</div> </div> <div> <div>CDW Segment</div> <div>Higher Ed</div> </div> <div> <div>Customer Focused</div> <div>True</div> </div> <div> <div>Event for Tracking</div> <div><a href="/higher/taxonomy/term/11281" hreflang="en">EDUCAUSE</a></div> </div> <div> <div>Buying Cycle</div> <div><a href="/higher/taxonomy/term/7446" hreflang="en">Engagement</a></div> </div> <div class="pw-widget pw-size-medium pw-layout-vertical" data-layout="vertical" data-url="https://edtechmagazine.com/higher/media/video/educause-2018-tips-enhance-your-mobile-strategy" data-title="How do you create a successful #mobile strategy on campus? We asked these #HighEd #IT experts for their advice." data-via="EdTech_HigherEd" data-button-background="none"> <span> <span>Nov</span> <span>02</span> <span>2018</span> </span> <a class="pw-button-twitter cdw-taboola-social"></a> <a class="pw-button-facebook cdw-taboola-social"></a> <a class="pw-button-linkedin cdw-taboola-social"></a> <a class="pw-button-reddit cdw-taboola-social"></a> <a class="pw-button-flipboard cdw-taboola-social"></a> <a class="pw-button-email cdw-taboola-social"></a> <!-- Pinterest button is in EdTechk12 theme's vertical template --> </div> <div class="pw-widget pw-size-medium pw-layout-horizontal" data-url="https://edtechmagazine.com/higher/media/video/educause-2018-tips-enhance-your-mobile-strategy" data-title="How do you create a successful #mobile strategy on campus? We asked these #HighEd #IT experts for their advice." data-via="EdTech_HigherEd" data-button-background="none"> <div> <a class="pw-button-twitter"></a> <span class="pw-box-counter" pw:channel="twitter"></span> </div> <div> <a class="pw-button-facebook"></a> <span class="pw-box-counter" pw:channel="facebook"></span> </div> </div> <div class="pw-widget pw-size-medium pw-layout-horizontal" data-counter="true" data-url="https://edtechmagazine.com/higher/media/video/educause-2018-tips-enhance-your-mobile-strategy" data-title="How do you create a successful #mobile strategy on campus? We asked these #HighEd #IT experts for their advice." data-via="EdTech_HigherEd" data-button-background="none"> <div> <a class="pw-button-twitter cdw-taboola-social"></a> <a href="https://twitter.com/search?f=realtime&amp;q=https%3A%2F%2Fedtechmagazine.com%2Fhigher%2Frss.xml%3Fcm_mmc%3D886" target="_blank"><span class="pw-box-counter cdw-taboola" data-channel="twitter"></span></a> </div> <div> <a class="pw-button-facebook cdw-taboola-social"></a> </div> <div> <a class="pw-button-linkedin cdw-taboola-social"></a> </div> <div> <a class="pw-button-reddit cdw-taboola-social"></a> </div> <div> <a class="pw-button-flipboard cdw-taboola-social"></a> </div> <div> <a class="pw-button-email cdw-taboola-social"></a> </div> <!-- Pinterest button is in EdTechk12 theme's horizontal template --> </div> <div> <div>Pull Quote</div> <div> <p class="quote"><a href="node/"> The real key to understanding what our students and staff are going through is to remember that they’re in multiple environments throughout the day. </a></p> <img src="/higher/sites/edtechmagazine.com.higher/files/styles/photo_quote_thumb/public/2018-11/Jerry%20Sheehan.jpg?itok=8_eZGJdL" width="60" height="60" alt="Jerry Sheehan" typeof="foaf:Image" /> <p class='speaker'> <span>Jerry Sheehan</span> CIO, Montana State University </p> </div> </div> Fri, 02 Nov 2018 14:14:50 +0000 jena.passut_7651 41481 at https://edtechmagazine.com/higher