Cloud
EDUCAUSE 2017: How to Design a Successful Model for Support in the Cloud
Institutions' applications, platforms and infrastructure are moving to the cloud, but what does that mean for support services?
Participants
Carol Ann Boyle, Deputy CIO, Adelphi University
Joanna Grama, Director of Cybersecurity, EDUCAUSE
Shivaji Samanta, Director IET/CIO, Virginia Western Community College
Video Highlights
- EDUCAUSE offers a Higher Education Cloud Vendor Assessment Tool online.
- A feedback loop with the cloud support services vendor is essential.
- Cloud support services allow institutions to scale up easily.
To stay up to date on all of the news and ideas coming out of EDUCAUSE, follow EdTech's coverage on the EDUCAUSE 2017 conference hub.
